AURALYTIK · DIN-CONV
Auralytik

Auralytik

Conversation Intelligence & Automation

AI that analyzes every call, chat, and message — and automates customer engagement through voice and chat bots grounded in the Foundation. Part of the BIN network: conversation signals feed into ERP AI, D-Board, and Talent automatically.

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Cost Reduction

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Conversation Coverage

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Faster Insights

Real-Time Sentiment Analysis

Understand the emotional tone of every conversation as it happens. Flag escalations instantly.

Multi-Channel Support

Voice, WhatsApp, SMS, email, and chat — all analyzed through a single AI engine.

Compliance Detection

Automatic detection of compliance violations with full audit trails.

Agent Performance Scoring

AI-driven coaching recommendations based on real conversation data.

Voice & Chat Bots

Automated customer engagement grounded in the Foundation. Every bot response contextualized by account history and business rules — not generic scripts.

Deploy in Weeks

Pre-built connectors. No rip-and-replace. Integrates with your existing telephony, WhatsApp, and chat systems.

Coopeuch

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faster compliance audits

From 3% to full-coverage call QA

Coopeuch went from sampling 3% of calls to auditing every single conversation. Real-time compliance monitoring with biometric verification and 40% faster compliance audits.

Cencosud

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of interactions analyzed

Sales executive auto-analysis & compliance at scale

AI-powered analysis of every sales call center executive, automated legal compliance checks, and WhatsApp prospecting with auto-call when a client shows interest — deployed across LATAM's largest retailer.

Ready to hear what your conversations are saying?

See Auralytik in action with your own data.